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Krystal Grand Nuevo Vallarta Hotel, Nuevo Vallarta

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From229US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

800 Boulevard Costero, Nuevo Vallarta, Mexico, 63732
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
34 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Deluxe Room
Max:
3 persons
34 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Deluxe Room
Max:
3 persons
34 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Center
Nuevo Vallarta 3.2 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 9.9 mi
Tepic (TPQ) 97.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course
  • Archery
  • Aerobics

Services

  • Valet parking
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

800 Boulevard Costero, Nuevo Vallarta, Mexico, 63732
Map view
800 Boulevard Costero, Nuevo Vallarta, Mexico, 63732
Restaurants
El Patron Restaurant at Villa del Palmar Flamingos
600 ft
Paseo Cocoteros 750 Sur
Yashinoki Sushi Bar
600 ft
Paseo Cocoteros 750 Sur
La Casona
1000 ft
Paseo de Los Cocoteros 750 Sur

Reviews and Ratings

Feedback from previous guests about their experience
62%
liked the resort and would come back again
Friendly staff
Engaging activities for kids
Old rooms
Limited dining variety
6.2/10
Nice
Rooms
5.0
Location
8.0
Service
7.4
Dining
5.0
Guest reviews
6.2/10
based on 5 reviews
7.9
7.9/10 based on 541 reviews
Mary
United States of America, January  2025
5.8/10

My stay at the hotel had its ups and downs. While the location was great, near the beach and filled with activities, the rooms left much to be desired due to their age and lack of maintenance. The service was hit-or-miss, with some staff being warm and helpful, but others not so much. Dining at the buffet was underwhelming with repetitive food, but the other restaurants had some amazing options. Overall, the hotel offers potential but needs serious improvements.

Rooms
5.0
The rooms were quite old and had a musty smell at night, likely due to the lack of exhaust fans. There were also issues with broken doorknobs and water everywhere after showers.
Service
6.0
The service had moments of brilliance, especially when I received help planning my proposal, but often it felt like the staff had bad attitudes.
Location
9.0
The hotel is in a lively location, close to the beach and feels like a fun, family-friendly waterpark with lots of activities for kids.
Dining
5.0
While the dining options outside the buffet were amazing, the buffet itself was disappointing as it served the same food daily.
Facilities
5.0
The facilities were decent, but could definitely use some upgrades, especially the rooms.
Matthew
United States of America, December  2024
6.0/10

The hotel had a fantastic location, right on the beach and set up like a family-friendly waterpark, perfect for kids. However, the rooms left much to be desired with issues like humidity and an outdated feel. While some staff were great and really engaged with our kids, others had a bit of a bad attitude. Overall, it’s a decent spot if you’re looking for activities for the family, but the room conditions were not ideal.

Rooms
5.0
The rooms felt humid and a bit smelly at night. Everything seemed very old and in need of repair, including the shower that looked like it hadn’t been updated since the 70s.
Service
6.0
Service was a mixed bag; while some staff went above and beyond, others weren't very warm or personable.
Location
9.0
The hotel's location was great, right on the beach, which made it feel like a fun waterpark full of kids.
Dining
5.0
Dining was okay, but the buffet served pretty much the same food every day.
Facilities
6.0
Facilities were decent with plenty of activities like beach volleyball and Zumba, but the overall condition of the hotel felt dated.
Willie
United States of America, October  2024
6.6/10

Overall, my experience at the hotel was quite mixed. The location was lively and family-friendly, perfect for kids who enjoy a vibrant atmosphere. However, the rooms were quite outdated and in need of repair, leading to discomfort during my stay. On the brighter side, the service was exceptional, with friendly staff who went the extra mile. Dining options were somewhat repetitive, which could use some improvement.

Rooms
5.0
The rooms were really old and needed fixing. It was humid and a bit smelly at night, which made it uncomfortable. The shower felt like it was from the 70s, with water splashing everywhere, and several door knobs were broken.
Service
10.0
The staff was extremely friendly and always spoke Spanish, encouraging our children to practice. They went above and beyond to assist me, especially with setting up my proposal.
Location
8.0
The hotel was located near the beach and was teeming with families and kids, making it feel like a waterpark. It was a fun and lively atmosphere.
Dining
5.0
The restaurant, except for the buffet, offered decent food, but it served pretty much the same options every day, which got a bit boring.
Facilities
7.0
The facilities were decent, but the pool area felt a bit crowded due to the number of guests.
G.
United States of America, July  2024
6.4/10

I had mixed feelings about my stay at the hotel. While the staff was incredibly friendly and engaging with my kids in Spanish, the rooms were pretty outdated and in need of repairs. The location was decent, but with so many other guests around, it sometimes felt crowded. Overall, it's family-friendly with great activities, but the facilities could use some attention for a more enjoyable experience.

Rooms
5.0
The rooms were really old and needed fixing; I felt like I was stepping back in time, especially with the 70s shower that had water everywhere.
Service
9.0
The staff was very friendly and always encouraged my kiddos to practice their Spanish, which made our stay more enjoyable.
Location
7.0
The location was good and right on the beach, but the hotel felt a bit like a waterpark packed with kids every single day.
Dining
5.0
While the restaurants were nice, the buffet offered pretty much the same food every day, which was a little disappointing.
Facilities
6.0
The facilities were spacious, but the overall age of the place made it feel less modern than I had hoped.
Friendly staff
Old rooms
Sean
United States of America, July  2024
6.2/10

I recently stayed at this hotel and had a mixed experience. The location is pretty good, with easy access to the beach, but the rooms seriously need some updates, especially the showers. Some staff members were super helpful when I needed assistance, but others had not-so-great attitudes. The dining options could use a little more variety, but the facilities were nice overall.

Rooms
5.0
The rooms were comfortable and clean, but definitely showing their age. The shower was particularly outdated, and I had some issues with water everywhere.
Service
6.0
While some staff members really went above and beyond, I encountered a few who weren't very warm or friendly.
Location
7.0
The hotel is in a decent location, but it often felt crowded with families and kids, which made it less relaxing.
Dining
5.0
The restaurants were decent, but the buffet served pretty much the same food every day, which got a bit repetitive.
Facilities
8.0
The facilities were enjoyable, with a nice pool area and various activities available for guests.
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23Apr2025Select date
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24Apr2025Select date
Rooms and Guests2 Guests, 1 Room